Privacy Policy

Last Updated: 19-03-2025

At Sonaiporiya Handmade, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.sonaiporiyahandmade.com) or make a purchase.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name
• Email address
• Phone number
• Shipping & billing address
• Payment details (processed securely via third-party payment gateways)

b) Non-Personal Information

• IP address
• Browser type & device information
• Pages visited on our website
• Cookies and usage data

2. How We Use Your Information

We use the information we collect for:

• Processing and fulfilling your orders
• Providing customer support and responding to inquiries
• Sending updates about orders, promotions, and new products
• Improving our website’s functionality and user experience
• Preventing fraudulent activities and ensuring website security

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

• Shipping & Delivery Partners – to deliver your orders
• Payment Processors – to securely process transactions
• Legal Authorities – if required by law for fraud prevention or investigations

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These help us:

• Remember your preferences and shopping cart
• Analyze website traffic and improve performance
• Deliver personalized promotions

You can disable cookies in your browser settings, but this may affect certain website features.

5. Data Security

We take appropriate measures to protect your data from unauthorized access, alteration, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

• You can request access to your personal data or ask us to delete it by contacting us.
• You can unsubscribe from marketing emails anytime using the "Unsubscribe" link.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or content.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: info@sonaiporiyahandmade.com
📞 Phone: 08069409970