Terms & Conditions

Last Updated: 19-03-2025

Welcome to Sonaiporiya Handmade! These Terms & Conditions govern your use of our website (www.sonaiporiyahandmade.com) and the purchase of our products. By accessing or using our website, you agree to comply with these terms.

1. General Terms

• By using this website, you confirm that you are at least 12 years old or have parental consent.
• We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page.

2. Products & Orders

• All products listed on our website are handmade and may have slight variations in color, design, or texture.
• We reserve the right to cancel or refuse any order if we suspect fraud or an incorrect price is displayed.
• In case of order cancellation, we will refund the full amount to the original payment method.

3. Pricing & Payments

• Prices displayed on the website are in [currency] and include applicable taxes.
• We accept payments through [Payment Methods: Cash On Delivery, UPI, Credit/Debit Cards, Net Banking, etc.].
• We do not store your payment information; transactions are securely processed through third-party providers.

4. Shipping & Delivery

• Orders are processed within 3 business days and shipped via our trusted delivery partners.
• Delivery timelines are estimates and may vary due to external factors.
• Please refer to our Shipping & Delivery Policy for more details.

5. Returns & Refunds

• Returns are accepted within 7 days of delivery if the product is unused and in original condition.
• Refunds will be processed once we receive and inspect the returned item.
• Please review our Return & Refund Policy for full details.

6. Intellectual Property

• All content on this website, including images, text, logos, and designs, is owned by Sonaiporiya Handmade and protected under copyright laws.
• You may not use, copy, or distribute any content without our written permission.

7. Limitation of Liability

• We are not responsible for any direct, indirect, or incidental damages arising from the use of our website or products.
• We do not guarantee that our website will always be error-free or uninterrupted.

8. User Conduct

• You agree not to misuse the website for illegal activities, fraud, or spamming.
• We reserve the right to terminate accounts found violating these terms.

9. Privacy Policy

• Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect and use your information.

10. Governing Law

• These terms are governed by the laws of Assam- India. Any disputes will be handled in Nagaon jurisdiction.

11. Contact Us

For any questions regarding these Terms & Conditions, you can reach us at:

📧 Email: info@sonaiporiyahandmade.com
📞 Phone: 08069409970