Shipping & Delivery Policy

Last Updated: 19-03-2025

At Sonaiporiya Handmade, we strive to deliver your orders in a timely and efficient manner. Please read our shipping policy carefully to understand our process.

1. Shipping Options & Costs

• Standard Shipping: We offer standard shipping across India at a flat rate of ₹49. Orders typically arrive within [5-7] business days.
• Expedited Shipping: For faster delivery, we provide expedited shipping at a rate of ₹99, with delivery within [2-3] business days.
• Free Shipping: Enjoy free standard shipping on orders over ₹599.

2. Order Processing Time

• All orders are processed within [1-2] business days.
• Orders placed after 2 PM IST will be processed on the next business day.
• Orders are not processed or shipped on weekends or public holidays.

3. Delivery Timeframes

• Delivery times are estimates and begin from the shipping date, not the order date.
• External factors such as weather conditions, courier delays, or regional restrictions may affect delivery times.

4. Shipping Carriers

We ship orders through trusted logistics partners such as [Delhivary, DHL, Blue Dart, India Post, etc] to ensure timely and secure delivery.

5. Shipping Restrictions

• We do not ship to P.O. Boxes or military addresses.
• Orders destined for remote locations may require additional delivery time.

6. International Shipping

Currently, we do not offer international shipping. However, we are working on expanding our delivery services worldwide.

7. Order Tracking

Once your order has shipped, you will receive an email notification with a tracking number to track your shipment.

8. Delayed or Lost Orders

If your order is delayed or lost, please contact our customer support at info@sonaiporiyahandmade.com or call us at 08069409970. We will work with the courier service to resolve the issue.

9. Returns Due to Failed Delivery

If an order is returned to us due to an incorrect address or failure to receive the package, you may be responsible for additional shipping charges.

10. Contact Us

For any shipping-related queries, feel free to contact us:

📍 Business Address:
Sonaiporiyah Handmade
Udmari, PO Singari Madrassa,
Dist- Nagaon (Assam), IN

📧 Email: info@sonaiporiyahandmade.com
📞 Phone: 08069409970